This unit actually works well unlike some other brands I have bought. The heating seems a little uneven and under powered, the fan is noisy, and the light is dim. I would have liked to gone up a level, but by the time I realized that it was too late to return it. Don't get me wrong, it is a good microwave, but I would have liked a better one.
Why on earth produce a microwave without such a useful feature as a dedicated timer? The timing feature described in the manual requires running the microwave and setting the power level to zero. Works if nothing else is being used but causes the exhaust fan to run. And it doesn't work if the oven is also being used for another function.
True it's a great value and looks nice but there are few things that would have made me pay a little more for something else. Only owned it for 8 months and part of the touch pad stopped working, the part is on back order so I'm guessing it's a common problem. Vent fan is so loud I don't use it and it doesn't seem to draw the steam to the vent. Only has one light bulb while other brands have two making the light insufficient.
Microwave was not too difficult to install, and it included helpful templates for both upper cabinet and wall. Microwave light is plenty bright, and there is enough room for my reheating purposes.
As for the previous reviewers that commented about the microwave NOT having a timer.........well, it does have a timer! You may have to read the documentation in the owner's manual to operate it, however there is a timer included with the microwave.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
We purchased this microwave because it seemed like the most features for the money and it also matched our other kitchen appliances. The sales associates were very helpful at the Menards South store in Rochester, Minnesota where we purchased the microwave. The vent fan is a little noisy on even the low speed but we would have purchased it regardless because it is what we wanted.
The microwave looks great. It is quiet. Key pad is fine, but the digital clock is a bit small and I don't care for the color. Food heats up nicely and quickly. Easy to install - I was able to use the wall template from our previous microwave.
I am perfectly satisfied with this product. I haven't used the metal rack yet, but intend to whenever I will put multiple items into the microwave. The only downside is that there is no timer on the keypad. We used the timer on the previous microwave that we had.